Using Solo Run
Questions about recording, photos, voice notes, Journal or Reflections.
Activity Sync
Help with permissions, completed workouts and route imports.
Privacy and accounts
Sign-in help, privacy controls, data access and deletion.
Email safety
Don’t send private account details.
Do not send passwords, sign-in codes, payment details, raw health exports or a precise route unless our support team asks for it through a suitable channel. We usually reply within three business days.